Job Description
**Why Join Us?**
Are you searching for a friendly work environment with great colleagues? Are you interested in being part of a company that values employee ownership? Are you a high-performing individual looking for a new challenge? Then we are the place for you! We are a global mid-market leader in corporate travel management, and we pride ourselves on being the largest organically grown travel management company in the United States. Our company is 100% employee-owned, and we are entirely focused on providing our clients with superior service to meet their business needs. As an employee-owned company, we prioritize job retention, fostering employee engagement, and ensuring a lasting legacy for future decades. We deeply value a supportive work environment with responsive managers and coworkers who care. We truly nurture a culture of integrity and trust with our employee-owners. If you are looking for a career with a difference, apply today and join our team.
**Benefits:**
- Employee Stock Ownership Plan (ESOP)
- 401K with company match
- Medical, Dental, and Vision insurance
- Life Insurance
- Employee Assistance Program (EAP)
- Generous Paid Time Off (PTO)
- Paid Holidays + 2 Floating Holidays
- Committed Diversity, Equity, and Inclusion (DEI) initiative for the entire company
- Open door policy to upper management, including the CEO
- A company that cares!
**Your Essential Job Duties:**
- Arrange complex travel for corporate clients, including air, car rental, hotel, other ground transportation, transfers, etc.
- Advise clients on international travel requirements and concerns (passport, visa, inoculations, etc.)
- Ensure a thorough understanding of client travel policy, guidelines, authorization requirements, procedures, etc.
- Maintain a strong, productive relationship with clients.
- Counsel clients on traveler safety considerations, government travel regulations, preferred supplier support, savings opportunities, and logistical routing and options.
- Research and resolve en-route traveler service concerns as soon as possible.
- Continually provide excellent customer service.
- Utilize time management skills to efficiently organize and process workload during designated shift time.
**Experience:**
- 3-5 years of experience as a travel agent is required.
- 5 years of experience with Sabre GDS.
- 3-5 years of experience in a corporate travel environment is preferred.
- High School or equivalent education is required.
- Completion of an accredited travel school program and some college is preferred.
- Proficiency in MS Office, particularly Outlook, Word, and Excel, is preferred.
- Familiarity with corporate online booking tools is preferred.
If you require reasonable accommodation for the application and/or interview process, please notify a representative of the People Operations Department.
Employment Type: Full-Time
Salary: $ 22.00 25.00 Per Hour
Job Tags
Hourly pay, Holiday work, Full time, Remote job, Shift work,