Job Description

Full job description

Duties

1. Manages switched telecommunications systems that provide primary voice network capabilities to the organization. Within the switched systems environment, incumbent is responsible for independently administering the individual switch operating system, to include all aspect of routing tables, trunks, and groups, to include call restrictions, and classes of services. Additionally, performs all software upgrades and troubleshooting of the operating system and switch hardware using appropriate software solutions or diagnostic equipment, to include administering the switch integrated fax services. 30%


2. Administers the call accounting program and monitors the telecommunications hardware performance to include running traffic studies to measure traffic characteristics, quality of service, and how much equipment or service is actually used or needed for communications systems or segments of systems to assure that the software/hardware performance acceptability is optimized. Analyzes the results to establish the basis for adding, deleting, or reallocating circuits as needed, then provides results to the Network Manager with recommendations. 30%


3. Monitors, maintains, and recommends optimum switched systems configuration, to include administering and programming the Voice Mail System's customer administration, messaging broadcasting, automated attendants, integrated voice to desk top, load capacity, and voice mail configurations. Provides program and configuration services for Integrated Services Digital Network (ISDN) data and video through the switched network to the Network Control Center (NCC) and DLN environments by administering all bandwidth requirements and allocation on all telecommunications equipment to include Channel Service Units/Data Service Units (CSUs/DSUs), switches, and frame relay access devices. 20%


4. Provides telecommunications input for the preparation of the Internet Service Provider (ISP). Maintains the telecommunications/integration acquisition plan to include lifecycle replacement as directed by the Telecommunications Manager. Evaluates and recommends commercially obtained software (COTS) solutions for all telecommunications requirements, and develops detailed list of equipment and capabilities to satisfy current requirements for the entire switched system or segments of the complete switched system. Administers the implementation of approved telecommunications projects and contracts by planning the installation, testing and evaluation of the system. Applies diagnostic equipment to test, configure, evaluate, and optimize all high bandwidth circuits. Designs, develops and conducts technical and operational tests and evaluations of a wide range of communications equipment and systems. Reviews and recommends specific kinds of communications systems according to operating requirements, planned traffic and the location of stations. Provides technical assistance and guidance to the users of the system to include adherence to established policies and procedure. 10%


5. Provides input to the emergency and mobilization communications plan for implementation by the telecommunications manager. Input addresses the role played by the switched network to support the organizational effort to meet the requirements of the emergency as identified by the proper authorities. Serves as the voice network coordinator between the state and federal authorities. 10%


Performs other duties as assigned.

Requirements

Conditions of Employment

• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• Favorable background check is required.
• Position is subject to provisions of the DoD Priority Placement Program.
• PCS expenses will not be paid.
• Males born after 31 December 1959 must be registered for Selective Service, see
• Veteran's Preference will apply. DD Form 214's are required for Veteran's Preference. If claiming Veteran's Preference for disability a Disability VA letter and SF-15 must also be submitted.
• Visit to learn more about Veteran's Preference.
• Incumbent must possess or be able to acquire the appropriate level security clearance for this position.

Qualifications

*This is an indefinite position, tenure 3, with a time limit determined by the needs of the agency. Any permanent military technician who is selected for this position will become tenure 3. The selectee will receive the same benefits and entitlements as the tenure 1 employee, but will be considered tenure 3 for purposes of reduction in force. If a permanent resource becomes available, incumbent may be converted to a permanent appointment without competition*



AREA OF CONSIDERATION : Nationwide - Open to all US Citizens



SPECIALIZED EXPERIENCE : Must haveat least 1-year of specialized experience equivalent to at least next lower grade level. Specialized experience includes experience, education and training that provided knowledge of communications equipment, systems, services, and transmission media; knowledge of electronic communications concepts, principles, practices, procedures, policies, standards, and operational requirements; application of specialized communications methods and analytical techniques; technical knowledge of the operational and performance characteristics of communications equipment, automated control and network management systems, transmission media, and the relationships among component parts of telecommunications systems; and competencies in the subject matter or business processes associated with the DoD, U.S. Army, or U.S. Air Force telecommunication programs.



OR



Education : Possess a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related Major study - electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.



PART-TIME OR UNPAID EXPERIENCE : Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of months/years.



VOLUNTEER WORK EXPERIENCE : Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (


To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.



Fair Chance to Compete for Jobs Act of 2019
An employee of an agency may not request, in oral or written form, that an applicant for an appointment to a position in the civil service disclose criminal history record information regarding the applicant before the appointing authority extends a conditional offer to the applicant. An applicant may submit a complaint, or any other information, to an agency within 30 calendar days of the date of the alleged non-compliance by an employee of an agency. To file a complaint please click this link and scroll to the bottom of the page for more information.

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please follow all instructions carefully. Errors or omissions may affect your eligibility. Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Resume must be submitted with the following information:

  • Your name and contact information.
  • Work Experience section of your resume must include:
    • Name of the organization you worked at.
    • Job title you held at the organization.
    • Start and end dates for the position (dates must have month and year) .
    • Bulleted statements regarding duties you performed in the position. Be clear and concise in stating your duties, we will not make any assumptions regarding your experience. Your bulleted statements should reflect that you have the required specialized experience described in this announcement.
    • If your position was in the civil service, include the grade and series for the position.
    • If applicable, include TRADITIONAL GUARDSMEN experience. Enter your MOS, bulleted statements of duties, and start and end dates (dates must have month and year) .
  • Education and certificates if applicable. Include name of school, degree, or certificate, start and end dates.
  • Part-Time, unpaid, volunteer work if applicable. Include duties and responsibilities and start and end dates ( dates must have month and year).
  Unofficial Transcripts - If used to qualify (An official transcript may be required before being hired.)
  
  
  
  Veteran's Preference - If applicable and claiming Veteran's Preference, you must upload documentation to support your Veteran's Preference claim to include your DD-214 indicating the type of discharge. If claiming Veteran's Preference for a disability, you must submit a VA Disability letter and SF-15 supporting your disability claim.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link:
  
  
  A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
  
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  
  
  Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  
  
  After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process .
  
  
  You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  
  
  To verify the status of your application, log into your USAJOBS account ( all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:

  Agency contact information

  MA HRO STAFFING INBOX

  Email

  ng.ma.maarng.mbx.hro-staffing@army.mil

  Address

  MA ARNG G6
  2 Randolph Road
  Hanscom AFB, MA 01731
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Resume must be submitted with the following information:

• Your name and contact information.
• Work Experience section of your resume must include:
  • Name of the organization you worked at.
  • Job title you held at the organization.
  • Start and end dates for the position (dates must have month and year) .
  • Bulleted statements regarding duties you performed in the position. Be clear and concise in stating your duties, we will not make any assumptions regarding your experience. Your bulleted statements should reflect that you have the required specialized experience described in this announcement.
  • If your position was in the civil service, include the grade and series for the position.
  • If applicable, include TRADITIONAL GUARDSMEN experience. Enter your MOS, bulleted statements of duties, and start and end dates (dates must have month and year) .
• Education and certificates if applicable. Include name of school, degree, or certificate, start and end dates.
• Part-Time, unpaid, volunteer work if applicable. Include duties and responsibilities and start and end dates ( dates must have month and year).

Unofficial Transcripts - If used to qualify (An official transcript may be required before being hired.)



Veteran's Preference - If applicable and claiming Veteran's Preference, you must upload documentation to support your Veteran's Preference claim to include your DD-214 indicating the type of discharge. If claiming Veteran's Preference for a disability, you must submit a VA Disability letter and SF-15 supporting your disability claim.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Nationwide - Open to all US Citizens

Job Tags

Permanent employment, Full time, Temporary work, Part time, Work experience placement,

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