Job Description

A SUBWAY® General Manager performs and directs overall restaurant management. 

• Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. 
• Maintains standards of restaurant safety and security. Recruits staff and oversees training program.
• Responsible for inventory and money control systems – may establish inventory schedules. 
• Responsible for local marketing initiatives – may contact prospective customers to promote sales. 
• Maintains business records. Exceptional customer service is a major component of this position.

Experience:

• Applicant should possess excellent written and verbal communication skills. 
• 6 months of prior supervisory experience preferred.

Tasks and Responsibilities:

• Completes and posts the staff work schedules.
• Recruits, rewards and terminates staff as needed.
• Communicates changes of food preparations formulas, standards, etc. to staff.
• Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
• Maintains business records as outlined in the SUBWAY® Operations Manual. Analyzes business records to increase sales.
• Supports local and national marketing initiatives.
• Identifies and contacts prospective customers to promote sales.
• Plans special events and promotions.
• Completes University of SUBWAY® courses as directed

A SUBWAY® Sandwich Artist® greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position.
Tasks and Responsibilities:
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
- Demonstrates a complete understanding of menu items and explains them to guests accurately.
- Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
- Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
- Prepares food neatly, according to formula, and in a timely manner.
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
- Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
- Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
- Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.
- Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.
- Performs light paperwork duties as assigned.
- Completes University of SUBWAY®courses as directed

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