Quality Manager Job at Talent Strategy, Hazel Park, MI

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  • Talent Strategy
  • Hazel Park, MI

Job Description

Job Title: Quality Manager

Shift: 1st shift, Days

Pay: 105k/yr.+

Job Summary: Quality Manager is responsible for managing both business systems and quality functional activities within a site to deliver customer satisfaction and high-quality modules. This key position is the voice of the customer in our assembly plants and the coach for problem solving and system adherence on site.

Responsibilities:

  • Responsible for product quality, customer satisfaction, and the quality system on site.
  • Maintain and report key quality metrics including COPQ (Cost of Poor Quality), Scrap, FTTQ (First Time Through Quality), and others as needed.
  • Led continuous improvement activities (supplier, internal and customer) on site based on key quality metrics.
  • Responsible for audits and documentation requirements (internal, third party and customer) with the goal to maintain certifications and increase customer satisfaction.
  • Manage and develop customer and supplier relationships.
  • Direct plant quality staff and customer liaison.
  • Develop and coach direct reports on quality tools and methodologies.
  • Teach and coach plant staff as subject matter expert in problem solving tools, process management, measurement techniques and statistical analysis.
  • Train and coach local site team quality tools and methodologies.
  • Utilize root cause analysis tools (8D, 5 Why, Fishbone) to diagnose/prevent/correct failures during assembling process.
  • Validate and assist in the development of verification and error proofing practices on the site.

Education & Experience: Bachelor's degree in Engineering or related field. Quality Certification preferred (CQE, Six Sigma Green Belt, CQA, etc.). Years of Experience: 5+ years of Quality Engineering and at least 2 years in an automotive manufacturing/assembly environment.

Knowledge, Skills, & Abilities:

  • The desire to strive for both personal and operational excellence through a never-ending drive for continuous improvement with a commitment to achieving world class performance standards. Demonstrated use of data-based decision making and problem solving (PDCA, Pareto Charts, 8Ds, 5 Why, Budget, Forecast, Key Performance Indicators).
  • Understanding of APQP process including strong working knowledge of PFMEA and Control Plans, ISO9001 or IATF 16949:2016 Quality Systems.
  • Understanding of manufacturing engineering with respect to one or more of these areas: automated assembly equipment, product assemblies, tooling, fixtures and gauges.
  • Strong interpersonal and communication skills. Proven leadership skills; ability to collaborate across different stakeholders; and mentor and develop staff.
  • Sense of urgency and an overall customer satisfaction focus.
  • Excellent time management skills and ability to multi-task in a fast paced, short-window automotive assembly and/or sequencing plant environment.
  • Ability to effectively manage multiple projects simultaneously.
  • Excellent written and verbal communication skills including presenting and the ability to influence all levels of staff.
  • Strong computer skills in MS Office suite of software, especially with use of Excel.

Benefits: Blue Cross Blue Shield Medical Delta Dental VSP Vision 401k Matching Tuition Reimbursement Paid Time Off Employee Assistance Program Additional Competitive Benefits

#TSTRATHP

Job Tags

Full time, Local area, Shift work, Day shift,

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