Job Description

Job Title: Quality Manager

Shift: 1st shift, Days

Pay: 105k/yr.+

Job Summary: Quality Manager is responsible for managing both business systems and quality functional activities within a site to deliver customer satisfaction and high-quality modules. This key position is the voice of the customer in our assembly plants and the coach for problem solving and system adherence on site.

Responsibilities:

• Responsible for product quality, customer satisfaction, and the quality system on site.
• Maintain and report key quality metrics including COPQ (Cost of Poor Quality), Scrap, FTTQ (First Time Through Quality), and others as needed.
• Led continuous improvement activities (supplier, internal and customer) on site based on key quality metrics.
• Responsible for audits and documentation requirements (internal, third party and customer) with the goal to maintain certifications and increase customer satisfaction.
• Manage and develop customer and supplier relationships.
• Direct plant quality staff and customer liaison.
• Develop and coach direct reports on quality tools and methodologies.
• Teach and coach plant staff as subject matter expert in problem solving tools, process management, measurement techniques and statistical analysis.
• Train and coach local site team quality tools and methodologies.
• Utilize root cause analysis tools (8D, 5 Why, Fishbone) to diagnose/prevent/correct failures during assembling process.
• Validate and assist in the development of verification and error proofing practices on the site.

Education & Experience: Bachelor's degree in Engineering or related field. Quality Certification preferred (CQE, Six Sigma Green Belt, CQA, etc.). Years of Experience: 5+ years of Quality Engineering and at least 2 years in an automotive manufacturing/assembly environment.

Knowledge, Skills, & Abilities:

• The desire to strive for both personal and operational excellence through a never-ending drive for continuous improvement with a commitment to achieving world class performance standards. Demonstrated use of data-based decision making and problem solving (PDCA, Pareto Charts, 8Ds, 5 Why, Budget, Forecast, Key Performance Indicators).
• Understanding of APQP process including strong working knowledge of PFMEA and Control Plans, ISO9001 or IATF 16949:2016 Quality Systems.
• Understanding of manufacturing engineering with respect to one or more of these areas: automated assembly equipment, product assemblies, tooling, fixtures and gauges.
• Strong interpersonal and communication skills. Proven leadership skills; ability to collaborate across different stakeholders; and mentor and develop staff.
• Sense of urgency and an overall customer satisfaction focus.
• Excellent time management skills and ability to multi-task in a fast paced, short-window automotive assembly and/or sequencing plant environment.
• Ability to effectively manage multiple projects simultaneously.
• Excellent written and verbal communication skills including presenting and the ability to influence all levels of staff.
• Strong computer skills in MS Office suite of software, especially with use of Excel.

Benefits: Blue Cross Blue Shield Medical Delta Dental VSP Vision 401k Matching Tuition Reimbursement Paid Time Off Employee Assistance Program Additional Competitive Benefits

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