Job Description

The GitLab  DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies with 2,000+ team members and  values that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab .

An overview of this role

You will act as a primary point of contact and the face of GitLab for our prospects and customers within the Civilian Public Sector (Transportation, Labor, Education, OPM, Interior, Legislature & EOP/OMB)

What you'll do

1. Strategic Account Leader will report to an Area Sales Manager or Regional Director.
2. Act as a primary point of contact and the face of GitLab for our  strategic and large prospects within Civilian Public Sector.
3. Contribute to root cause analysis on wins/losses.

• Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.

1. Take ownership of your book of business

• document the buying criteria
• document the buying process
• document next steps and owners
• ensure pipeline accuracy based on evidence and not hope

1. Contribute to documenting improvements in our  sales handbook .
2. Provide account leadership and direction in the pre- and post-sales process
3. Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
4. Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
5. Be the voice of the customer by contributing product ideas to our public  issue tracker
6. Travel as necessary to accounts in order to develop relationships and close large opportunities
7. Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota.
8. Expand knowledge of industry as well as the competitive posture of the company
9. Prepare activity and forecast reports as requested
10. Update and maintain Sales’ database as appropriate
11. Assist sales management in conveying customer needs to product managers, and technical support staff
12. Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
13. Respond to RFP's and follow up with prospects.
14. Develop an account plan to sell to customers based on their business needs.
15. Build and strengthen the business relationship with current accounts and new prospects.
16. Recommend marketing strategies.

What you'll bring

1. A true desire to see customers benefit from the investment they make with you
2. Able to provide high degree of major account management and control
3. Work under minimal supervision on complex projects
4. Proven success with B2B software sales
5. Experience selling national security programs to US government agencies. 
6. Appropriate clearances for selling national security programs to US government agencies. 
7. Interest in GitLab, and open source software
8. Ability to leverage established relationships and proven sales techniques for success
9. Effective communicator (written/verbal), strong interpersonal skills
10. Motivated, driven and results oriented
11. Excellent negotiation, presentation and closing skills
12. Preferred experience with Git, Software Development Tools, Application Lifecycle Management
13. You share our  values , and work in accordance with those values.
14. Ability to use GitLab
15. Ability to travel if needed and comply with the company’s  travel policy . Federal, LLC team members need to also comply with the applicable vaccination policies.

Compensation

To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

Additional details about our process can be found on our hiring page .

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Colorado/Washington pay range

$103,700—$183,000 USD

California/New York/New Jersey pay range

$103,700—$183,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also  GitLab’s EEO Policy and  EEO is the Law . If you have a disability or special need that requires  accommodation , please let us know during the  recruiting process .

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