Job Description

Job Description and Duties

This position is located at the DMV Headquarters in Sacramento. 

Are you looking for a professional career where mission-driven teamwork is valued? Be part of a team where you are empowered to improve customer experience?

DMV is seeking a talented individual to join the Digital Imaging Section and meet customer needs. In this dynamic role, the incumbent will review electronic submissions of customers' documents for their REAL ID driver's license or identification card and provide written communication to customers as needed. Duties also include reviewing customers' test sessions during the online test-taking process, indexing digitized documents, and preparing documents for scanning by manually sorting various departmental documents, including the removal of staples, paper clips, and mending tears.

This Limited Term position may be extended to 24 months and may become Permanent.

All eligible applicants may apply.  A training and development assignment may be considered.  SROA/Surplus candidates are encouraged to apply.  

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch.  Fingerprint/Criminal Record Clearance is required before hire.  The Salary Range shown is the minimum and maximum for a full-time appointment.  Moving and relocation expenses will not be reimbursed for this position.

To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the “ EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING ” box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date.  Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history.  Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.

You will find additional information about the job in the .

Working Conditions

Weekly schedules may include weekends. Telework may be available on a part time basis according to unit needs.  Telework requires California residency.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Applicants must be eligible for appointment (e.g., must take and pass examination); see Who May Apply section below for more information. Additionally, applicants must have authorization to work in the United States. Please note that we are unable to provide visa sponsorship at this time. 

U sing the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Advertisement may be used for subsequent vacancies within 180 days.

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age.  Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.

Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position.  Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.

If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Good attendance and reliability
• Ability to handle confidential information
• Ability to operate a personal computer
• Ability to communicate effectively
• Ability to work with staff and all levels of management
• Ability to follow verbal and written directions
• Ability to evaluate simple problems and apply good judgement
• Ability to work independently and as part of a team

Benefits

The Department of Motor Vehicles and the State of California offer many benefits to its employees.  These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.

• Benefits summary -
• Benefits afforded by membership in the California Public Employees’ Retirement System - (click on “CalPERS”)
• Benefits and protections provided to public employees by the State Civil Service -
• Job descriptions and pay scales -

Job Application Package Checklist

Contrary to the “How To Apply” and “Alternate Application Process” sections of this job posting, the Job Application Package Checklist is not required.  However, applicants must submit all Required Application Documents identified under the “Application Instructions” section by the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  A written response to the item listed in the Written Response section below, no more than 1 page in length with no less than Arial 12-point font and 1-inch margins, submitted as a separate document.

Job Tags

Permanent employment, Full time, Part time, Remote job, Relocation,

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