Live Chat Agent Job at Executive Administration, Inc., Arlington Heights, IL

VDNTNklKVVVOMjVmSytaTmozdFRnZHUxOEE9PQ==
  • Executive Administration, Inc.
  • Arlington Heights, IL

Job Description

Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Employment Type: Full-Time
Salary: $ 14,500.00 70,600.00 Per Year

Job Tags

Full time,

Similar Jobs

Wellmark, Inc.

Utilization Management Nurse (Weekends Required) Job at Wellmark, Inc.

 ...our members. If youre passionate about joining an organization working hard to put its members first, to provide best-in-class service...  ...UM experience along with a diverse clinical background. Prior remote work experience a plus! Qualifications Required Qualifications... 

Carle Health

Anesthesiology (PRN) - Physician Job at Carle Health

Overview: Carle Health is seeking a BE/BC Anesthesiologist to join our growing Anesthesia practice at Carle BroMenn Medical Center in Normal, Illinois.

Vitaly Health

Locum Tenens - Radiology Physician Job at Vitaly Health

 ...Job Title: Locum Tenens - Radiology Physician Location: Utah State Position Overview: Our team at Vitaly Health is looking for a Radiology Physician to join our Medical Center on a one month Locum Tenens basis, with a start date of May 2025. The role involves... 

Hyatt

Night Auditor Job at Hyatt

 ...Summary Description We are hiring a Night Auditor! We are looking for people that have a passion to serve others! Working at...  ...key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your... 

Domino's Franchise

Delivery Driver - 272 Whaley Dr Job at Domino's Franchise

 ...Job Description Fill your pockets with dough! Come join the no. 1 pizza company in the world! Cash paid out nightly! Flexible Hours! Energetic and fast paced work environment! Requirements: Must 18 years of age with two year driving history Valid driver's...