Job Description

Req ID: 282316

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Junior Analyst to join our team in Washington, District of Columbia (US-DC), United States (US).

NTT DATA is currently seeking to hire a  Junior Analyst  to support a Cyber Hygiene project offering to measure the effectiveness of security awareness training for an organization’s information system users. In this role, you will also assist with writing and updating technical documents including user guides, FAQs, and standard operating procedures.  If you are passionate about technical writing, enjoy working in a dynamic environment, and are eager to contribute to the success of our team, we encourage you to apply.

Tasks include, but are not limited to: 

• Write and update technical documents including software user guides, FAQs, and standard operating procedures.
• Assist stakeholders with enrollment into a software platform.
• Respond to stakeholder questions and inquiries in a professional, clear and concise manner.
• Support the requirements gathering process by documenting user feedback, and analyzing user needs to assist software developers in further developing software product.
• Maintain stakeholder data and provide regular analysis and metrics reports.
• Contribute to daily, weekly and monthly status reporting.
• Follow existing processes and contribute to the definition of new processes to improve efficiency and effectiveness.
• Complete tasks in a timely manner and consistently meet deadlines and milestones.
• Communicate effectively with team members and contribute to team success.
• Demonstrate a technical mindset and eagerness to learn new toolsets and technologies.
• Promptly addressing customer inquiries with a high level of responsiveness, understanding the urgency of timely communication and issue resolution.

Key skill sets include, but are not limited to:  

• An understanding of cybersecurity information technology, security applications, and networking basics.
• Strong technical writing skills and an analytical mindset.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a team environment and independently manage multiple tasks with competing deadlines.
• Adaptability to changing project tasks, and a willingness to remain flexible in response to evolving customer needs.

Basic Qualifications: 

• Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Technical Writing) or  equivalent combination of education and work experience.

• Minimum 3 years of experience working on technical projects in a professional setting, drafting technical documentation, analyzing project metrics, engaging with stakeholders to address concerns and/or generating reports and presentations to communicate project status.
• Must be a U.S. Citizen with the ability to obtain a Public Trust Suitability Determination.

Preferred Qualifications: 

• Familiarity with project management best practices.
• Familiarity with agile project management.
• Proficient in MS Office Suite – Word, Excel, PowerPoint, Outlook.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is [Min: $60,156 - Max: $125,326]. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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