Job Description

Position Summary

The primary function of the image review agent is to process image review transactions for clients.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following :

Functional Expertise

The core duty of the individual demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area in observable and measurable terms.

• Perform all data entry related tasks including sorting, proofing, and updating.
• Performing and delivering timely and accurate entry of data and maintaining data files accurately.
• Maintain records of work completed and update data in appropriate databases in an accurate and timely manner to avoid backlogging.
• Establish data naming standards and consistent data definitions to improve overall data quality.
• Seeks critical information and data needed to perform assigned tasks.
• Enter data and required information using standardized templates/forms/business system.
• Utilize the appropriate IT programs to elicit data for each account.
• Ensure that all processes contributing to the overall organizational performance are conducted in accordance with organizational guidelines and other regulations.
• Ensure all activities involving quality assurance comply with applicable organizational requirements.
• Evaluate quality events, incidents, and possible complaints and oversee follow-up activities in the appropriately and in timely manner.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• PC literacy and experience with MS Office applications, in particular MS Excel.
• Excellent organizational and time-management skills.
• Teamwork skills

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Sit for long periods of time.
• Use their hands to handle, control, or feel objects, tools, or controls.
• Repeat the same movements.
• Speak clearly so listeners can understand.
• Understand the speech of another person.
• Specific vision abilities required by the job include close vision, and the ability to adjust focus.
• The noise level in the work environment is usually minimal.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

Please note, this employment offer is also contingent on a successful background check, US employment eligibility (E-Verify) verification and  drug screen.

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