Job Description

We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next General Manager of our upper midscale franchised hotels. Do you enjoy leading an operations team and building strong relationships with team members and guests alike? Our ideal candidate brings a high standard of service quality along with at least 5 or more years of hotel experience, preferably in a management role with one or more national brands. Strong PMS knowledge is essential as this can be adapted even if you have not used our particular systems previously. As the General Manager, you will oversee all areas of the day-to-day operation under the guidance of a regional director with extensive experience in all aspects of hotel operations who reports directly to owners. Some owner interaction will be necessary for the GM role. Some opportunity for future advancement is desired within other properties in the management company portfolio. We also want you to become an active ambassador in our local community as we believe that our hotels are a central part of our city. If this describes you, apply today! Relocation May be required. The job site is located in Union City, TN Responsibilities:

• Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
• Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
• Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
• Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized
• Establish the hotel's reputation for quality and service by leading by example

Qualifications:

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• A proven record of experience managing a team, preferably in the hospitality field, is required
• 5+ years of experience working in a hotel or the hospitality industry required
• Must have superb communication skills, organizational skills, and problem-solving skills
• Must have proven franchise hotel experience
• Must have a "can do" attitude to all challenges faced in operating a successful hotel

About Company: Houser Creek Hospitality, LLC owns and operates multiple hotels- all adjacent to Discovery Park of America. Ownership is local and has been involved in the Union City and Martin communities for decades. Employees have benefits such as insurance, vacation time, Discovery Park of America family memberships, IRA (investment match), hotel discounts when traveling, and more. The company strives to promote from within and offers brand and other appropriate job training.

Job Tags

Local area, Relocation,

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