Data Quality and Salesforce CRM Intern, Operations, Washington DC Job at World Resources Institute, Washington DC

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  • World Resources Institute
  • Washington DC

Job Description

About the Program:

WRI's Operations department strives to make all global offices fully capable and low risk, enhancing their operational capabilities, establishing sustainable growth through a bond of mutual respect, collaboration and sharing knowledge across the sisterhood of WRI offices. This is done by targeting upon standards of performance, measuring the efficiency and effectiveness for the sisterhood of offices. This position is hybrid and will require a few days per week in our Washington DC office. What you will do: In this role, you will execute on data stewardship and data quality projects with the goal of promoting confidence in WRI’s systems and tools. You will strengthen your Excel and project management skills while being exposed to the world of Salesforce administration. You will be supported by the Operations department which strives to maximize capabilities across global offices while minimizing institutional risk. You will report to the CRM Manager. Internship Learning Outcomes: Data Cleansing (40% time)
• Work in conjunction with data owners to update/close out stale records
• Improve data quality through a combination of manual and bulk data clean-ups Record Merging (30% time)
• Identify and merge duplicate Salesforce records Salesforce Administration (15% time)
• Customize WRI’s Salesforce org (e.g. modify page layouts, dashboards and reports)
• Create user-friendly guides
• Help maintain Salesforce-related documentation Project Management (15% time)
• Document project progress and stakeholder engagement/feedback What you will need: Pursuing or recently completed a bachelor’s or master’s degree. You have some experience using Excel for large data sets. You have some experience using data visualization tools. You have experience with tools such as Salesforce, Monday.com, Asana, PowerBI, or Tableau. You have an aptitude for learning new technologies and a desire to learn how data is architected and managed. Compensation The pay for this internship opportunity is $20 for undergrads; $22 for graduates and $24 for PhD. Length of Contract: This is a full-time, 3-month internship with a flexible start and end date. Location: This is a hybrid internship that will be based out of our Washington D.C. office. You will be required to work in the Washington DC office at least 8 days a month. WRI will provide a laptop for the duration of your internship.
How to Apply:

Please submit a resume with a cover letter by February 28, 2024. Applicants must apply through the WRI Careers portal to be considered. About Us: Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia, and the United States, as well as a growing presence in other countries and regions.

The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact. Internships at WRI are learning experiences designed for current students, recent graduates, and other candidates who wish to gain knowledge about a specific area of our work. We strive to attract diverse, intellectually driven candidates who have a passion for sustainability and development. WRI provides many internship opportunities throughout the year in all our programs.
WRI is committed to advancing gender, racial, and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices.
Our mission and values: WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations. Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.

Job Tags

Full time, Contract work, Flexible hours,

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