Location: Sioux City, IA
Work Schedule: Store Hours are: M-F 8:00am-5:00pm
Pay Status: Hourly, Full Time
Benefits : Health insurance, Life insurance, 401(k) plan, Paid vacation, Sick leave, Additional bonus, Employee discounts
Job Summary
As a Counter Sales Representative , you will be representing a trusted HVAC and Refrigeration industry wholesaler and providing prompt, professional, and expert customer service, counter sales, and product knowledge to local and regional businesses requiring HVAC/R parts, equipment, and services.
Essential Functions
Experience & Qualifications
delivery, and housekeeping tasks of the branch on a daily basis.
Detailed Duties and Responsibilities
Assist customers and promote counter, phone, and online sales by educating customers on Dennis Supply’s HVAC and refrigeration products, providing excellent customer service, and by building strong, long-lasting relationships.
Support and engage with our Territory Sales Representatives by responding to sales team requests, provide product information and sales quotes, and share prospective sales leads or ideas that support business development and growth for the branch and company.
Input and verify customer orders, account details, and product information to ensure accurate order entry.
Place, schedule, and ensure timely product delivery.
Conduct payment transactions and account reconciliations for customer orders.
Follow-up on special product orders and backordered items to ensure customer satisfaction.
Provide customers with product & service quotes.
Oversee/Conduct the process for unavailable inventory. (i.e. special orders, nonstock orders)
Maintain accurate inventory and proper bin locations on all stocked items.
Perform cycle counts and report discrepancies as instructed.
Provide feedback to inventory distribution department on issues related to stock levels, non-stock inventory, or other inventory requirements.
Ensure all areas of the branch/store are kept clean, orderly, and safe.
Keep all store displays orderly and up to date.
Commit to continued product education and professional training as provided to expand employee product knowledge, enhance customer relationships, maintain and grow the business, and promote career advancement.
Attend informational webinars, seminars, meetings, and training sessions that promote new/existing product knowledge, business objectives, and workforce initiatives.
Educational Experience
school is desirable.
Physical Demands
About Dennis Supply Company
· Since 1935, Dennis Supply Company, a family-owned wholesale distributor of HVAC/R parts and equipment has grown to 13 locations in Iowa, Nebraska, South Dakota, and Wyoming. Our success stems from hiring and developing the most knowledgeable people in the industry and adding value to our products by providing unparalleled service and extensive training programs for our customers.
What You Experience at Dennis Supply Company
· Working for Dennis Supply Company means joining a family-oriented company that has always strived to find, hire, and develop the most talented and committed people in our industry. When joining DSC, you become part of a team that is committed to exceptional customer service with an opportunity for advancement .
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