The Concierge is responsible for providing attentive courteous and efficient service to all guests from arrival to departure. The main focus is to engage every guest in conversation and recognition as well as resolve any guest issues immediately. The concierge is available to answer any guest inquires regarding the city events and attractions. This individual will provide exceptional customer service to all of our guests and will support other departments including Sales Front Office and Bellman/Van as needed.
ResponsibilitiesQUALIFICATIONS:
RESPONSIBILITIES:
Newly Renovated Lobby, Meeting space and brand New Restaurant 'Woodward's'. Travelers will experience Comfort, convenience and contemporary style at the Auburn Hills Marriott Pontiac. Located right off of highway I-75, our hotel provides easy access to a plethora of dynamic destinations. Visitors can spend the day making memories at Auburn Hills, Detroit Zoo, M1 Concourse, Bloomfield Hills and Somerset Mall, or take care of business while enjoying convenience to Volkswagen, GM Powertrain and Chrysler Headquarters. After adventures are done, guests can retreat to our upscale rooms and suites. They can lounge on our pillow top mattresses as their view their favorite shows on our new 50' flat-panel TVs. Satisfy cravings by ordering room service, or visit our newly-renovated Woodward's Restaurant and Lounge for breakfast, lunch, dinner, drinks, and hors d'oeuvres.
Company OverviewAs the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
BenefitsAfter an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
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EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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